MONEY-BACK GUARANTEE
Refund & Guarantee Policy
We want you to subscribe with confidence. Here's exactly how our 7-day money-back guarantee works, when fees are refundable, and how to request one.
Effective Date
August 14, 2026
Version
Version 1.0
Governing Law
India
Key Points Summary
7-Day Guarantee
Full refund, no questions asked, within 7 days of your first Premium payment
Secure Payments
All billing is handled by our PCI-DSS compliant merchant of record
Cancel Anytime
Stop future renewals anytime from your account — no long-term contracts
Easy to Request
Email us with your order details — refunds are processed within 5-10 business days
1. Our Refund Commitment
ImportantGrantsForGlobal wants you to feel confident upgrading to Premium Membership. Our Free Account Dashboard is always free — there's nothing to refund there. For paid Premium Membership plans, this policy explains our 7-day money-back guarantee, what happens outside that window, and exactly how to request a refund.
This policy works alongside our Terms & Conditions (Section 6: Membership Plans & Billing). If anything here conflicts with the Terms, this Refund Policy governs refund-specific matters.
This policy works alongside our Terms & Conditions (Section 6: Membership Plans & Billing). If anything here conflicts with the Terms, this Refund Policy governs refund-specific matters.
2. The 7-Day Money-Back Guarantee
Important2.1 Coverage: The first payment on a new Premium Membership is covered by a 7-day money-back guarantee. If you're not satisfied for any reason, email us within 7 calendar days of that charge and we'll issue a full refund — no questions asked.
2.2 Eligibility: The guarantee applies once per user/organization and covers only your first Premium payment on a given account. It is not available to accounts that have already used the guarantee, or that were suspended for violating our Terms.
2.3 What Happens Next: Once approved, your Premium access ends and the refund is issued to your original payment method via our payment processor.
2.2 Eligibility: The guarantee applies once per user/organization and covers only your first Premium payment on a given account. It is not available to accounts that have already used the guarantee, or that were suspended for violating our Terms.
2.3 What Happens Next: Once approved, your Premium access ends and the refund is issued to your original payment method via our payment processor.
3. Renewals & Recurring Charges
Important3.1 Not Covered by the Guarantee: The 7-day guarantee applies only to your first payment on a plan. Renewal charges (monthly or annual) are not automatically covered.
3.2 Cancel Before You're Charged: Premium Memberships renew automatically at the end of each billing cycle. Cancel anytime from your account settings before the renewal date to avoid the next charge — you'll keep Premium access until the current period ends.
3.3 Missed a Renewal? If you forgot to cancel and were charged, contact us within 7 days of the renewal charge. We review these requests case-by-case, particularly where you had little or no further use of Premium after the renewal.
3.2 Cancel Before You're Charged: Premium Memberships renew automatically at the end of each billing cycle. Cancel anytime from your account settings before the renewal date to avoid the next charge — you'll keep Premium access until the current period ends.
3.3 Missed a Renewal? If you forgot to cancel and were charged, contact us within 7 days of the renewal charge. We review these requests case-by-case, particularly where you had little or no further use of Premium after the renewal.
4. Refunds Outside the Guarantee Window
Outside the 7-day window, Premium Membership fees are generally non-refundable — you've had access to the full platform during that period. That said, we review refund requests on a case-by-case basis and may issue a full or partial refund at our discretion, or where required by applicable law, for situations such as:
• A duplicate or accidental charge
• An unauthorized charge on your payment method
• A confirmed technical issue on our end that prevented you from using the Services
We can't guarantee a refund outside the guarantee period, but we'll always look into your request fairly.
• A duplicate or accidental charge
• An unauthorized charge on your payment method
• A confirmed technical issue on our end that prevented you from using the Services
We can't guarantee a refund outside the guarantee period, but we'll always look into your request fairly.
5. Situations We Generally Don't Refund
ImportantTo keep this policy fair and predictable, refunds are generally not available for:
• Change of mind after the 7-day guarantee window has passed
• Renewal charges where you simply forgot to cancel and continued using the account
• Partial-month or partial-year use after cancellation — access continues until the end of the paid period instead
• Accounts suspended or terminated for violating our Terms & Conditions
• Promotional, discounted, or trial-to-paid conversions explicitly marked as non-refundable at checkout
• Change of mind after the 7-day guarantee window has passed
• Renewal charges where you simply forgot to cancel and continued using the account
• Partial-month or partial-year use after cancellation — access continues until the end of the paid period instead
• Accounts suspended or terminated for violating our Terms & Conditions
• Promotional, discounted, or trial-to-paid conversions explicitly marked as non-refundable at checkout
6. How to Request a Refund
ImportantRequesting a refund takes a minute:
1. Email grantsforglobal@gmail.com with the subject line "Refund Request."
2. Include the email address on your account and, if you have it, the order/receipt reference from your payment confirmation email.
3. Let us know briefly why you're requesting a refund — this helps us improve, though it's optional for the 7-day guarantee.
You can also reply directly to your receipt email, which includes a link for managing your order. We aim to respond to every refund request within 2 business days.
1. Email grantsforglobal@gmail.com with the subject line "Refund Request."
2. Include the email address on your account and, if you have it, the order/receipt reference from your payment confirmation email.
3. Let us know briefly why you're requesting a refund — this helps us improve, though it's optional for the 7-day guarantee.
You can also reply directly to your receipt email, which includes a link for managing your order. We aim to respond to every refund request within 2 business days.
7. Processing Time & Method
Approved refunds are issued to your original payment method through our payment processor. Most refunds appear on your statement within 5-10 business days, though timing can vary by bank or card issuer. You'll receive an email confirmation once the refund has been processed.
8. Our Payments Partner
All payments on GrantsForGlobal are processed securely by our payment processor and merchant of record. They handle payment collection, invoicing, sales tax/VAT, and refund processing on our behalf, using PCI-DSS compliant, encrypted infrastructure — we never see or store your full card details. Depending on your bank, charges and refunds may appear on your statement referencing our payment processor's name alongside GrantsForGlobal.
9. Billing Disputes & Chargebacks
If you believe you've been charged in error, please contact us first at grantsforglobal@gmail.com — most issues can be resolved directly and faster than a bank dispute. Filing a chargeback with your bank before contacting us may result in your account being suspended while the dispute is investigated.
10. Changes to This Policy
We may update this Refund Policy from time to time to reflect new plans, features, or legal requirements. We'll update the "Effective Date" above and, for material changes, notify you by email or through the Platform. Continued use of Premium Membership after a change takes effect means you accept the updated policy.
Currently Viewing
1. Our Refund Commitment